Cowork Central

 

Come and be our new Assistant Manager

Closing date for applications: 11 September 2017

Cowork Central is Lisbon’s favourite coworking space that you’ve probably never heard of. We provide desks and private offices for a lovely bunch of creative freelancers, remote workers digital nomads and startups from all over the world. We give them a base from which to get work done – and have fun while doing it, through meeting like-minded people and sharing ideas.

We’re looking for a special someone to help us manage Cowork Central on a day to day basis. The right person will be able to make our coworkers feel right at home, help the space run smoothly and also help with tasks like finding new coworkers to join our merry gang. If you’re passionate about people, coworking and startups then this could be the perfect role for you.


About the role

Can you help us manage the following regular tasks? If you can't do everything don't worry – we're more interested in the right kind of person joining our team than your hard skills…

Operations

  • Help new and existing coworkers to be comfortable at Cowork Central. Spend a little time with them, show them around, introduce them to people and make sure you understand their needs
  • Respond to enquiries and provide support to existing and potential coworkers in person, by email, phone or social media (Facebook/Slack/Twitter etc) and act as the main point of contact for the space as well as handling any mail
  • Log coworkers using the space, manage trials and meeting room bookings. Help develop processes to improve and better facilitate management of the cowork space as we grow
  • Open and close the space each day (according to an agreed rota shared between other team members)
  • Ensure the space is clean and tidy; carry out regular maintenance tasks and make sure supplies are stocked up and order new supplies as necessary
  • Engage in day-to-day administrative tasks such as issuing invoices, receiving and processing payments and simple accountancy or book-keeping tasks to keep the company and office running smoothly
  • Co-ordinate suppliers and contractors and assisting the manager of the space with his duties

Sales and marketing

  • Manage bookings for free trials and conduct visits for prospective coworkers and customers
  • Help find new coworkers who suit our vibe and will feel at home with us – this could be through social media, partnerships, third party websites and traditional marketing like flyers
  • Develop or evolve our product mix to better suit the needs of coworkers including finding ways to increase the range of services we offer
  • Use social media to better spread the word about Cowork Central, eg post photos and write short profiles about our coworkers to help celebrate their achievements; update website as necessary; email newsletters, etc
  • Occasionally attend networking or social events as a representative of Cowork Central

Community and relationship management

  • Develop initiatives which help foster connections and interaction between our community of coworkers
  • Organise and promote events in the space such as networking evenings, happy hours and talks
  • Explore and develop potential partnerships with third parties to provide extra value to our coworkers

About you

We’re looking for someone who will fit right in around here, someone with:

  • Love of people and an outgoing personality
  • Experience in a client-facing office environment would be useful ideally with some marketing or sales experience
  • Enthusiasm for, and understanding of, coworking and key concepts like location-independence and digital nomads
  • Strong written and verbal skills in English and Portuguese
  • Positive: proactive and keen to learn new things
  • Resourceful: a general “can do” attitude – ability to do whatever it takes to get the job done using creativity and flexibility
  • Self-motivated and able to work independently without heavy supervision
  • Strong decision-making and interpersonal skills: able to work with diverse personalities
  • Experience using Google Apps, social media, online marketing and other such tools
  • If you don't have much experience but make up for it in enthusiasm, energy and good vibes then apply anyway – you have nothing to lose!

Bonus skills

If you have any of the following skills that would be great (but don't worry if you don't)

  • Graphic or web design skills
  • Social media marketing
  • Video, photography or animation
  • Web development
  • Cooking
  • Volunteering or leadership

Important information

The juicy details:

  • This position requires you to be available to work for 30-40 hours per week. The exact hours worked will depend on your availability and experience as well as our needs
  • You will receive a 1 year contract for a fixed number of hours per week. The contract is renewable and includes a 3 month trial period and benefits including lunch and travel allowance
  • Working hours must be somewhat flexible and we normally agree the hours in advance for each week or month as a team. To keep track of working hours we will agree a schedule each week or month and the numbers of hours may vary a little depending on the time of year
  • At times you may need to work late in case we have events or extended opening hours. Currently the job is Monday to Friday but occasionally Saturdays may also be required. We are open during feriados
  • If you have other projects and work to do (you sound great already!) then you are also able to make use of free desk space at Cowork Central to do this other work also (outside of your regular hours)
  • This job is based at our lovely, beautiful, friendly coworking space in Cais do Sodré, Lisbon

How to apply

CVs and cover letters are great – but they are also incredibly boring. We want to get to know you, not just a bit of paper. So if you’re interested, don’t just send us your CV, send us a quick email to work@coworkcentral.pt telling us about yourself. In particular we’d like to hear about why you are interested in the role, what skills you bring and your relevant experience. And, if you have any questions, please feel free to email us and ask.

Why is this job specification in English? Well, that’s because, even though you’ll be based in Cais do Sodré, you’ll spend your life interacting with English-speakers as well as tugas as part of this job. So this is the first test. If you’re not comfortable with this then you’re probably not the person we’re looking for. Your Portuguese must be pretty good too.

By the way, we’re looking for someone who’s able to start as soon as possible.